Refund Policy

3- and 6-week Digs

Before Program Start

Prior to April 12, 2024 a volunteer may cancel and all deposits and payments will be refunded. After this date, deposits and payments are not refundable, except to the extent they have not already been contractually committed to outside parties. Please note that the exact amount of refund, if any, may not be determinable until the end of the program and all expenses have been reconciled.

After Program Start

1. Volunteers who voluntarily withdraw from the program after it has begun or leave before the official end date for reasons other than a serious illness or death in the immediate family will receive no refund.

2. Volunteers who are dismissed from a program for disciplinary reasons will receive no refund. In such cases, the volunteer will also be responsible for all costs to return home.

3. No refund will be made for volunteers who must withdraw during a program due to a known serious illness of condition that the volunteer failed to disclose in a timely manner during the pre-departure process. In such cases, the volunteer will also be responsible for all costs to return home.

4. In the event that a volunteer must withdraw during a program in progress due to a serious illness or death of an immediate family member, the program will refund only recoverable costs. The amount of the refund may not be determinable until the end of the program.

5. If the excavation is forced to cancel the program (for example, because of issues connected to COVID-19 or to the security of the team), all payments will be refunded, either completely (if something happens before program start) or on a prorated basis based upon the amount of time we have been in the country (after program start).